If you break your Surface RT/Pro kickstand, you will have to purchase a new Surface device

surfaceproskater If you break your Surface RT/Pro kickstand, you will have to purchase a new Surface device

For those who own a Surface RT or Surface Pro and are enjoying that kickstand, you might want to take extra precaution the next time you want to open up that kickstand. If for some reason it gets damaged or it breaks, you will end up having to purchase an entirely new Surface device rather than getting the kickstand fixed or replaced.

Just recently, we wrote a piece on the Surface Pro’s component replacement costs. “Do you own a Microsoft Surface Pro? Well, if you do, try not to blow out the battery or damage your screen, because the chances of you getting a replacement component will cost you an arm and a leg. You might as well purchase another Surface device,” we wrote.

Well, unfortunately, this also applies to the kickstand. A question was asked on the Microsoft Surface support forum about the possibility of obtaining a replacement kickstand for one that had snapped off its hinges. “In this case, I believe you will need to replace the entire device rather than just the kickstand itself. My apologies for the inconvenience,” was the answer given.

The kickstand on the Surface RT and Surface Pro can be a bit fragile at times. However, it is very disappointing to see that an external component on a popular device (which is set in place by two screws) can’t be replaced without having to purchase an entirely new unit.

Hopefully soon, a third-party dealer comes up soon who offers replacement kickstands or easy repairs for those who have damaged Surface devices. We already know the chances of replacing internal components is slim to none, but that doesn’t mean an external component like the kickstand cannot be.

The Surface Pro has actually seen an almost-perfect rating in terms of consumer reviews of the device. The Surface Pro has an average rating of 4.62 out of a perfect 5, based on 396 consumer reviews from sources such as Amazon, Best Buy, and other retailers, at least according to a recent report.

  • http://profiles.google.com/nexxo00 Nexxo

    Given that the kickstand hinges are integral to the very thin case design, that is possibly not surprising. To change the hinges on a MacBook Air (1st gen. model) –which inevitably had to be done sometime as they had a design flaw which led to them breaking under normal use– costs about £330,– and requires for the lid and the case to be completely disassembled.

    Sure, if you rest your legs on top of the propped up device (as was done in a graphic destruction test), it will snap. But there are no inherent flaws and with normal use it should never fail you. For the stupid/clumsy there is home content insurance which covers the accidental destruction of your gadgets.

  • Dane Reynolds

    Cock… only this morning I almost say on my surface with the hinge open, hmmm guess I will have to cover it in bubble wrap.

  • Joe Chan

    You know, you could also buy the warranty for $100, which would be wayyyyyy cheaper than buying a replacement part or a new device

    • arrow2010

      I did buy the 2-year warranty. It’s a $1000 device.

    • Joseph Oliveira

      Thanks! I thought for some reason with or with out the Warranty, you still have to purchase a new Surface. It be like, spilling liquid on your device. No cover.

      • Joe Chan

        Yeah that 2 year extended covers accidental damage. It’s basically the MS version of Applecare.