Microsoft launches a dedicated Twitter account for Surface support

1 min. read

Published on January 14, 2015

published on January 14, 2015

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Microsoft has today opened a new Twitter account dedicated to offering support to Microsoft Surface users facing technical issues. The @SurfaceSupport handle is now live but it’s too early to tell if it will be anything like the ~~@NokiaHelps~~ @LumiaHelp account that answers every support tweet directed at them.

As Microsoft increasingly becomes a feedback-driven company, as evident by the way it develops Windows 10, it’s good to see the company actively reaching out to customers on different web platforms, be it on official forums or social media platforms.

@TheRefitShop Welcome to the new @SurfaceSupport . We’re glad to hear you love your Surface.

— Surface Support (@SurfaceSupport) January 14, 2015

So if you find yourself facing technical difficulties on your Surface, your best chance at getting an official response (and hopefully a solution) is by contacting @SurfaceSupport on Twitter. And if you still don’t have a Twitter account, then you’re missing out, big time, so sign up!

Radu Tyrsina

Radu Tyrsina has been a Windows fan ever since he got his first PC, a Pentium III (a monster at that time). For most of the kids of his age, the Internet was an amazing way to play and communicate with others, but he was deeply impressed by the flow of information and how easily you can find anything on the web. Prior to founding Windows Report, this particular curiosity about digital content enabled him to grow a number of sites that helped hundreds of millions reach faster the answer they're looking for.