Xbox One has received rave reviews. It is an incredible piece of hardware. But even Microsoft is happy to admit that it is not perfect. In an interview with Engadget, chief product officer Marc Whitten says that user have complained that some aspects of Xbox One are more difficult to use than on Xbox 360.
“The feedback we’ve gotten is pretty valid; some of the social stuff is hidden or harder to use than it was on the Xbox 360. So you’re gonna see us come out with an update where, well, we’re going to fix those things.”
Whitten takes the feedback pretty personally. He has been part of the Xbox team for some time now:
“As a person who’s been pretty involved in building Xbox Live for the last decade, I take it pretty seriously when people say it’s harder to get into a party, and the defaults aren’t right, and I don’t like the model. So what I’m trying to do with the team is kind of theme some stuff up. Let’s take an update and really go through a big list of what we’re hearing from customers, what we know is broken with the architecture, areas that we want to improve or complete. I think that’s a theme you’ll really see us push on — that Live experience.”
Whitten doesn’t go as far as saying just when we might expect to see such an update, but he does suggest that updates are going to be released faster than before. “You’re still gonna see the big, ‘Hey, here’s the cool stuff we’re doing.’ But you’re also gonna see the box just get better faster than you did in the past.”
Do you think Xbox One took any other steps backwards, or do you only see progress?